Services marketing : integrating customer focus across the firm
By: Zeithaml, Valarie A
Contributor(s): Bitner, Mary Jo
Material type:
TextPublisher: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2003Edition: 1st edDescription: xx,668p.; 24cmISBN: 9780070530423(pbk.)Subject(s): ManagementDDC classification: 658.8
| Item type | Current location | Collection | Call number | URL | Status | Date due | Barcode |
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Maulana Azad Central Library General Stacks | Management section | 658.8 ZEI (Browse shelf) | http://www.tatamcgrawhill.com | Available | 995 | |
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Maulana Azad Central Library General Stacks | Management section | 658.8 ZEI (Browse shelf) | http://www.tatamcgrawhill.com | Available | 998 | |
Books
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Maulana Azad Central Library General Stacks | Management section | 658.8 ZEI (Browse shelf) | http://www.tatamcgrawhill.com | Available | 997 | |
Books
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Maulana Azad Central Library General Stacks | Management section | 658.8 ZEI (Browse shelf) | http://www.tatamcgrawhill.com | Available | 993 |
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Includes index.
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