Service marketing: integrating customer focus across the firm

By: Zeithaml, Valarie A
Contributor(s): Bitner, Mary Jo
Material type: TextTextPublisher: New Delhi Tata McGraw hill Publishing Company Limited 2008Edition: 1st edDescription: xxvii,743p.; 24cmISBN: 9780070660076Subject(s): ManagementDDC classification: 658.8
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Books Books Maulana Azad Central Library
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Management section 658.8 ZEI (Browse shelf) http://www.tatamcgrawhill.com Available 1000
Books Books Maulana Azad Central Library
General Stacks
Management section 658.8 ZEI (Browse shelf) http://www.tatamcgrawhill.com Available 1001
Books Books Maulana Azad Central Library
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Management section 658.8 ZEI (Browse shelf) http://www.tatamcgrawhill.com Available 23146
Books Books Maulana Azad Central Library
General Stacks
Management section 658.8 ZEI (Browse shelf) http://www.tatamcgrawhill.com Available 15757
Books Books Maulana Azad Central Library
General Stacks
Management section 658.8 ZEI (Browse shelf) Available 23148
Books Books Maulana Azad Central Library
General Stacks
Management section 658.8 ZEI (Browse shelf) Available 23147
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