TY  - BOOK
AU  - Charantimath, Poornima M.
TI  - Total quality management
SN  - 9788177586473 (pbk.)
U1  - 658.562 23
PY  - 2011///
CY  - New Delhi
PB  - Pearson Education
KW  - Management
N1  - Includes references and index
ER  -