TY  - BOOK
AU  - Janakiraman, B.
TI  - Total quality management: text and cases
SN  - 9788120329959
U1  - 658.4013 23
PY  - 2006///
CY  - New Delhi
PB  - Prentice Hall of India Pvt. Ltd.
KW  - Management
KW  - TQM
ER  -