Maulana Azad Central Library Search for 'au:"Zeithaml, Valarie A."'

Services marketing: integrating customer focus across the firm

By Zeithaml, Valarie A.. New Delhi Mcgraw Hill Education (India) Private Limited 2015 . xxxii, 711p.; 23cm.. 9781259026812

By Zeithaml, Valarie A.. New Delhi Tata McGraw hill Publishing Company Limited 2008 . xxvii,743p.; 24cm.. 9780070660076

By Zeithaml, Valarie A.. New Delhi Tata McGraw Hill Publishing Company Ltd. 2003 . xx,668p.; , Includes index. 25cm.. 9780070495098(pbk.)

By Zeithaml, Valarie A.. New Delhi The McGraw Hill Companies, Inc. 1996 . xx,700p.; , Includes index. 24cm.. 9780071148818(pbk.)

By Zeithaml, Valarie A.. New Delhi Tata McGraw-Hill Publishing Company Ltd. 2003 . xx,668p.; , Includes index. 24cm.. 9780070530423(pbk.)

By Zeithaml,Valarie A. New Delhi Tata McGraw Hill 2011 . xxvii, 763p.; , It includes index. 24 cm.. 9780070700994