000			00453nam a22001577a 4500
008			170830b xxu||||| |||| 00| 0 eng d
020			_a9781872807362
082			_223 _a658.4013 _bHOU
100			_aHouse Martyn
245			_aConfessions of a Quality Expert _ba systematic approach to implementing total quality
250			_a3rd ed.
300			_a327p.; _c18CM
500			_aIt includes index
650			_2Management _aManagement
942			_2ddc _cBK
999			_c10744 _d10744